FAQ
Q: Where is my order?
A: When you placed your order, you should have received an email confirming your order. When your order has shipped, you should also receive a shipping confirmation email with instructions on how to track your order at the carrier's website. If you have further questions, please contact us toll-free by phone at 888-848-9876, or by email at sales@sportsbling.com
Q: How quickly will my order arrive?
A: Most orders leave our warehouse within 1-2 business days. However, some items require additional processing before being shipped. For more information, please refer to the "Availability" section located just below the product description for more information. If you choose our Free Shipping option, we choose the fastest and most affordable method of ground shipping to get your order to you as promptly as possible and we ask that you allow 7-14
days for the delivery to occur (subject to "Availability" as noted above). If you would prefer an earlier arrival of your order, we are always happy to ship your order with an expedited delivery service for an additional charge but please get in touch first.
Q: How much will shipping cost?
A: All continental U.S. orders over $30 qualify for Standard Free Shipping for an expected arrival within 7-14 days. The International Shipping Cost is subject to calculation by weight and location. Please use the shipping calculator at checkout for International rates.
Q: When will my order ship?
A: Most orders ship within one business day, but some products require additional processing before being shipped. Please refer to the item's "Availability" section located just below the Product Details for information.
A: At SportsBling, your satisfaction is guaranteed. If for any reason you are unhappy with your purchase, feel free to return it to us within 30 days for a refund (see details below).
Our customer service representatives are always available by e-mail or phone to help correct any problems you may have with your order. Just contact us at sales@sportsbling.com or toll-free at +1 888-848-9876.
We require a Return Merchandise Authorization (RMA) number on every return. Please email us at sales@sportsbling.com, or phone our toll free number at +1 888-848-9876 to request an RMA number. Returns received without the RMA number will not be processed. All returns should be in New condition with original, undamaged packaging.
Best of all, NO RESTOCKING FEES. Incorrectly sent or damaged merchandise will be the full responsibility of SportsBling and will receive a replacement free of charge or a 100% refund, including shipping charges.
Q: Can I send an item as a gift?
A: Absolutely. You can send your order directly to friends and loved ones straight from our warehouse. When purchasing items to send as gifts, please be sure to include the receiver's address in the "Shipping Address" fields when checking out.
Packing Slips do not contain pricing information so sending items directly is never a concern.
Q: What are my Payment options?
A: We accept all major credit cards including Visa, Discover, Master Card and American Express. You may also pay via your PayPal or Amazon Pay accounts. All orders will be charged at the time of purchase. If you wish to order by phone, please call 888-848-9876, M-F 10:00 am to 5:00 pm CST.
Q: Will I be charged Sales Tax?
A: Sales tax will not be charged to orders shipping to addresses outside the state of Oklahoma. Orders shipping to addresses within Oklahoma will be charged the current sales tax rate for Cleveland county.
Q: How do I Redeem a Coupon Code?
A: We love to reward our valued customers with coupons and savings throughout the year. If you have received a coupon or promotional code and would like to use it with your purchase, you can add desired items to your shopping cart and proceed to the checkout process. Codes and promotional discounts are entered on the checkout page and total discounts are reflected in your final order preview before your order is placed.
Q: Can I Order by Phone?
A: Yes. You can place orders by phone Monday through Friday from 10:00 am to 5:00 pm CST. by calling (866) 581-8770. A customer service representative will be happy to assist you.
Q: Can I Check My Order Status?
A: When you place an order, you should receive an email confirmation from SportsBling and when your order has shipped, you should also receive a shipping confirmation email with instructions on how to track your order. You may track your shipment by entering the tracking number on the shipping DHL, carrier's website, typically USPS.com, UPS.com, or FEDEX.com. If you have further questions, please contact us toll-free by phone at 888-848-9876, or by email at sales@sportsbling.com
Q: Can I Cancel My Order?
A: Yes. If you would like to cancel, please contact us as soon as possible at 888-848-9876 or send an email to sales@sportsbling.com. Once we have received your request a customer service representative will contact the appropriate warehouse and attempt to cancel your order. If customer service is notified by our warehouse that your order has shipped or is in the shipping process (i.e. picked and packed), we will be unable to complete your cancellation request. In the event that we are unsuccessful, we will notify you via email.
If we are unable to honor your cancellation request, you may return your item within 30 days for a refund, if desired. Customers will be responsible for the shipping expense to return the merchandise if it has already shipped.
Q: Can I Change My Order Address?
A: Yes. If you would like to change the address associated with an order, please contact us with your order number and shipping information. Our customer service representative will contact the appropriate warehouse and attempt to change the shipping address for your order. If our customer service representative is notified by the warehouse that your order has already shipped or is in the process of being shipped (i.e. picked and packed), we will be unable to complete your request for an address change. In the event that we are unsuccessful, we will notify you via email of the final shipping address associated with your order.
If you would like to make an exchange for an item purchased, please complete our Exchange Request form. You will be contacted by a customer service representative within 24 hours with a Return Merchandise Authorization (RMA) and details on how to exchange your product. Please keep in mind that lost returns are the responsibility of the customer. SportsBling recommends sending packages via a trackable method such as UPS or USPS for your protection.
You may make exchanges any time within 30 days from the original purchase date. In order to receive your credit towards purchase or your new item, returned items must be in the same new, unused, and unworn condition as was received.
Please do not return merchandise until you have received your RMA number from a SportsBling representative.
Q: What Shipping Methods and Rates Are Used?
A: The Standard Free Shipping option includes USPS Priority Mail, UPS Ground, or USPS First Class Mail, depending on the size and weight or your total order. Canadian and International orders use USPS International mail services.
Q: Do you offer Free Shipping?
A: Free Standard Shipping is our way of saying Thank You for your order! SportsBling now offers Free Shipping on all orders over $50. We continue to ship via UPS Ground, USPS Priority Mail and USPS First Class Mail. With Free Standard Shipping we choose the fastest, most affordable way to get your items to you. Because of our central location in the U.S. we are usually able to ship -7-14 days orders from our warehouse to your door in days using Free Standard Shipping methods! While most items ship within one business day, some items require additional processing before being shipped. Please see the "Availability" section located just below the Product Details for more information.
Q: Can I Track My Order?
A: When you place an order, you should receive an email confirmation from SportsBling and when your order has shipped, you should also receive a shipping confirmation email with instructions on how to track your order. If you have further questions, please contact us toll-free by phone at 1-888-848-9876, or by email at: sales@sportsbling.com